Easily manage your bookings, whether you need to cancel, make changes, or check your trip details.
We are excited to announce the launch of our new My Booking portal! We know how important flexibility is when planning your holidays, and our new portal is designed to make managing your bookings as seamless as possible. Whether you need to cancel a booking, request amendments, or simply review the details of your trip, our manage My Booking portal is here to help.
Key Features of the Manage Booking Portal
Cancel Your Booking Online
Plans can change unexpectedly, and we understand that sometimes you might need to cancel your holiday. With our new Manage Booking portal, cancelling your booking has never been easier. Simply log into the portal and follow the straightforward steps to cancel your reservation. The portal will also display the cancellation terms and conditions that you agreed to at the time of booking, ensuring you have all the necessary information at your fingertips.
Request Amendments
Need to make changes to your booking? Whether it's altering your travel dates, changing accommodations, or updating guest information, you can now request amendments through our Manage Booking portal. While we cannot process these changes online at this time, submitting a request through the portal is easy and efficient. Once you submit your amendment request, our customer service team will get in touch with you to confirm and process the changes.
View Booking Details
Keeping track of all your booking details is now simpler than ever. The Manage Booking portal provides a comprehensive overview of your reservation, including travel dates, accommodation details, and any special requests. This ensures you have all the information you need in one convenient place, making your travel planning more organized and stress-free.
Download Your Voucher
Another fantastic feature of our new portal is the ability to download your booking voucher. This voucher is your ticket to a smooth and hassle-free check-in experience. Simply log into the Manage Booking portal, find your reservation, and download your voucher with a single click. No more searching through emails or worrying about printing your documents—everything you need is available right in the portal.
How to Use the Manage Booking Portal
Using our new portal is straightforward. Here’s a quick guide to get you started:
- Log In: Visit our website and open the My Booking portal located at the top of the header or in the footer. Enter the email you used to make your reservation. You will receive an email with a link to confirm your address and account.
- Navigate to My Booking: Once logged in, you will be able to see your active and past bookings.
- Select Your Booking: Choose the booking you wish to manage from your list of reservations.
- Cancel or Request Amendments: Follow the prompts to cancel your booking or request amendments as needed.
- Review Details: Check all the details of your booking to ensure everything is correct.
We’re Here to Help:
We know that amending or cancelling a holiday can be stressful. That's why our customer service team is always ready to assist you. If you have any questions or need help using the Manage Booking portal, please don't hesitate to get in touch with us. Our team is dedicated to providing you with the best possible support to make your booking experience smooth and hassle-free.
Thank you for choosing us for your travel needs. We hope our new My Booking portal enhances your experience and provides the flexibility and convenience you deserve. Happy travels!